Return Policy

Thank you for shopping with us!
Updated to reflect policies amid the coronavirus outbreak.

HOLIDAY RETURN POLICY

We’re unable to accept returns on Boba Kits as they contain food products. If the kit received wasn’t as expected (missing component, damaged item), please contact our Guest Support team at thebobakit@bobaguys.com OR fill out the contact form here and they would be happy to offer further assistance.

RETURN POLICY

For safety reasons, we’re unable to accept returns on thebobakit.com.

If the product received wasn’t as expected, please contact our Guest Support team at thebobakit@bobaguys.com within 30 days of the order’s ship date and they would be happy to offer further assistance.